Information You Provide Voluntarily
When you place an order, contact us, or otherwise interact with our website, you may provide personal information, including:

• Name

• Email address

• Shipping and billing address

• Phone number

• Order and transaction details

• Information submitted through contact forms or email correspondence

Information Collected Automatically
We may automatically collect limited technical information such as:

• IP address

• Browser type and device information

• Pages visited and general site usage data

• Referring website or link

This information is used to operate the website, maintain security, and understand general usage patterns.

We use collected information to:

• Process, fulfill, and ship orders

• Communicate with you regarding orders, products, or inquiries

• Provide customer support

• Improve website functionality and offerings

• Maintain website security and prevent fraud

• Comply with applicable legal obligations

We do not sell, rent, or trade personal information.

Payments made through our website are processed by trusted third-party payment processors. BIWO Engineering does not store or have access to your full payment card details. Payment information is handled directly by the payment processor in accordance with their own privacy and security policies.

Our website may use cookies or similar technologies to support core functionality and analyze general site usage. You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

We may share information only as necessary:

• With service providers who assist with payment processing, shipping, or website operation

• To comply with legal requirements or lawful requests

• To protect the rights, property, or safety of BIWO Engineering or others

Personal information is not shared for third-party marketing purposes.

We may contact you by email regarding orders, product updates, or important notices. Emails, if sent, will include an option to unsubscribe.

We take reasonable administrative and technical measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

You may request to:

• Access or correct your personal information

• Request deletion of your personal information, subject to legal or record-keeping requirements

Requests may be made using the contact information below.

This website is intended for use by individuals 18 years of age or older, as stated in our Terms & Conditions. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you believe that a minor has provided us with personal information, please contact us and we will take reasonable steps to remove it.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Policy.